SQL Prompt 3.9 dirty uninstall in Management Studio 9

rdablordablo Posts: 5
edited October 10, 2008 3:38AM in SQL Prompt Previous Versions
Installed trial SQL Prompt 3.9 within SQL Toolbelt installer and trial period expired, so uninstalled. However, after uninstall and reboot there are pauses in the query text window *as if* SQL Prompt is still trying to find auto-complete candidates as well as serious lags in simple edits.

No sign of prompt in the tools-customize or external tools.
Have licensed copy of SQL Compare installed.
SQL Server Management Studio 9.00.3042.00

Would like steps for manual uninstall and verification, please.
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Comments

  • Eddie DEddie D Posts: 1,806 Rose Gold 5
    Thank you for your post into the forum.

    To Uninstall SQL Prompt follow these steps:

    1. Right-click the SQL Prompt 3 icon in the system tray area and click Exit.
    2. Use the Windows® Add or Remove Programs tool to remove SQL Prompt.
    3. In SQL Server Management Studio, to remove the SQL Prompt menu from the toolbar, do the following:
    On the Tools menu, click Customize.
    Drag the SQL Prompt menu from the menu bar, or right-click the SQL Prompt menu and click Delete.
    Close the Customize dialog box.

    Many Thanks
    Eddie
    Eddie Davis
    Senior Product Support Engineer
    Redgate Software Ltd
    Email: support@red-gate.com
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  • rdablordablo Posts: 5
    There is no sign of the SQL Prompt but Management Studio is still behaviing as if it is attempting to call it.
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  • rdablordablo Posts: 5
    HELP!
    Still having really annoying SQL Prompt pauses.
    Cannot recommend even trying this product because of the dirty UNinstall.
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  • tanyatanya Posts: 269
    rdablo wrote:
    There is no sign of the SQL Prompt but Management Studio is still behaviing as if it is attempting to call it.

    Hello,

    If SQL Prompt is not listed under Add/Remove programs it means that the application has uninstalled successfully and there is no specific manual uninstall method beyond that.
    Do you have any other thrid-party plug-ins installed on your system or in Management studio?

    Thanks,
    Tanya
    Project Manager
    Red Gate Software Ltd
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  • tanyatanya Posts: 269
    rdablo wrote:
    HELP!
    Still having really annoying SQL Prompt pauses.
    Cannot recommend even trying this product because of the dirty UNinstall.

    Hello,

    Can you try to go down to your install directory (Program Files - Red Gate - SQL Prompt) and check if any Prompt dll's are present in the directory at all?

    Thanks,
    Tanya
    Project Manager
    Red Gate Software Ltd
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  • rdablordablo Posts: 5
    There are no other plugins installed for Management Studio.
    SQL Prompt was the only plugin ever added from clean install.
    Have checked for SQL Prompt DLLs and there are none in the Program files->Red Gate directory.
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  • tanyatanya Posts: 269
    Hello,

    When SQL Prompt dlls are removed from the Red Gate directory it is unlikely for SQL Prompt to affect the editor anymore.

    If the problem still continues to happen it probably might be a good idea to reinstall your editor?
    I hope that helps.

    Thanks,
    Tanya
    Project Manager
    Red Gate Software Ltd
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