SQB service is no longer running

Stephen LyallStephen Lyall Posts: 19
edited March 20, 2009 3:42AM in SQL Backup Previous Versions
I recieve the following error when attempting a restore using the GUI:

KBPDSQLODS01: Restore - Failed

Restoring full backup - Failed

This operation failed with errors.

Error: SQB service is no longer running.

Updating SQL Server information - Pending

Operation pending.

Server is Windows Server 2008 64 bit, SQL 2008.

The restore begins and updates progress for a period then dies. As this is a Win 2008 server i am unsure of where the log files are now kept for more information.


  • Hi Stephen,

    I apologise you are encountering this error.

    What version of SQL Server are you running and what version of SQL Backup do you have?

    Does this also happen when running backups?

    The log files should be kept here on 2008 Server :

    $:\ProgramData\Red Gate\SQL Backup\log\<instance name>

    Alternatively you can open the SQL Backup GUI and choose Tools>Options to find the location.

    If you could send some log files to [email protected] quoting reference F0020565 that would be great.
    Matthew Flatt
    Redgate Foundry
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