Script Error Starting the App
RowanS
Posts: 2 New member
in SQL Compare
SQL Compare Version 14.1 - trying to start or register the copy.
Starting the app generates a script error Load timeout for modules: domReady!_unnormalized2,domReady!_unnormalized3,,domReady!
http://127.0.0.1:22223/dialog/assets/lib/require.js
There is a Yes/No option to continue running the scripts. Both responses yields a blank dialog (Redgate). Closing the dialog allows me to continue using the product. I get the same response when I attempt to register the product from the Help menu.
Any help would be greatly appreciated.
Thanks.
Starting the app generates a script error Load timeout for modules: domReady!_unnormalized2,domReady!_unnormalized3,,domReady!
http://127.0.0.1:22223/dialog/assets/lib/require.js
There is a Yes/No option to continue running the scripts. Both responses yields a blank dialog (Redgate). Closing the dialog allows me to continue using the product. I get the same response when I attempt to register the product from the Help menu.
Any help would be greatly appreciated.
Thanks.
Answers
https://productsupport.red-gate.com/hc/en-us/articles/360009064873-Licensing-Support-FAQs
… and then follow the instructions in the section named “Manually Activating”
Specifically, the URL you will need to access directly to enable saving license info to your computer. It apparently doesn’t work when launched from the product itself.
http://localhost:22221/redgate/status.html
Once activated, I no longer get the error.
Ultimately, the fix involved following the manual activation instructions. However, my installation issues had been complicated by an earlier installation on another server by another member of the team.
We changed our mind about the install location and consequently I needed assistance from the Customer Support Team as the install process didn't recognise me as an existing user (the original installer was away).
Previous attempts to use the manual activation method had failed but once Customer Support cleared the installation user, the activation worked.
BTW. the performance of the support team was superb.