Unable to send test email

xexex

I'm using SQL Monitor 4.2.0.243, I got the error message "Unable to send test email" even I enter correct SMTP server.

I've tried to telnet to SMTP server and send email via port 25 without any problem.

Dan B

Hi Xerex,

Thanks for posting on the Redgate forums.

Can you confirm the tenet test worked successfully from the machine where the SQL Monitor Base Monitor service is installed?

I will also need you to send me the SQL Monitor log files, I will contact you about this via email.

xexex

Sorry for late reply, CNY holiday.

I got this error message:
2016-02-16 02:58:48,555 [ 6] WARN RedGate.Response.Engine.Alerting.Base.Core.Email.SendMail - Sending email failed
System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 Client was not authenticated
at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)
at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at #GVG.#IVG.#7VG(EmailSettings , String , IEnumerable`1 , String , NameValueCollection )
2016-02-16 03:13:07,389 [ 26] WARN RedGate.Response.Engine.Alerting.Base.Core.Email.SendMail - Sending email failed
System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 Client was not authenticated
at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)
at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at #GVG.#IVG.#7VG(EmailSettings , String , IEnumerable`1 , String , NameValueCollection )
2016-02-16 03:18:39,332 [ 26] WARN RedGate.Response.Engine.Alerting.Base.Core.Email.SendMail - Sending email failed
System.Net.Mail.SmtpException: Mailbox unavailable. The server response was: 5.7.1 Client does not have permissions to send as this sender
at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse)
at System.Net.Mail.DataStopCommand.Send(SmtpConnection conn)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at #GVG.#IVG.#7VG(EmailSettings , String , IEnumerable`1 , String , NameValueCollection )


I can send email using telnet or powershell on this server without any problem, no authentication needed.

troyf

How did you resolve this?
Troy.
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