Roll back from V9 to V8

Answers

• Sarah B Redgate › Posts: 121 Silver 2

  January 25, 2019 1:45PM edited January 25, 2019 1:45PM

  Hi @toko, have you uninstalled version 9 of SQL Prompt before trying to install V8?

  Sarah Beckett| Customer Support| Redgate Software

  Have you visited our Help Center? 

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• toko Posts: 10 New member

  January 25, 2019 1:49PM

  Hi Sarah B

  Yes I did
  

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• Sarah B Redgate › Posts: 121 Silver 2

  January 25, 2019 1:53PM edited January 25, 2019 1:56PM

  Hi @toko, thanks for confirming.  Is there any reason, other than V9 ran in trial that you want to roll back to V8 of SQL Prompt?
  
  If not the following article shows how to license your product after upgrading:
  https://productsupport.red-gate.com/hc/en-us/articles/360006172093-Trial-Expired-message-on-a-licensed-product-or-after-upgrading 
  

  Sarah Beckett| Customer Support| Redgate Software

  Have you visited our Help Center? 

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• toko Posts: 10 New member

  January 31, 2019 1:14PM

  This case is not solved yet.
  
  I seems that is it something to do with the RedGate.Client.PluginRunner.Runner
  
  Please take a look at the att C:\ProgramData\Red Gate\Shared Client\Log

  Client.2019-01-31.log 57.9K

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• toko Posts: 10 New member

  January 31, 2019 1:24PM edited January 31, 2019 1:25PM

  Image att
  

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• Sarah B Redgate › Posts: 121 Silver 2

  February 13, 2019 7:44PM

  Please see: https://forum.red-gate.com/discussion/84696/problem-with-the-redgate-update-service  for more information 

  Sarah Beckett| Customer Support| Redgate Software

  Have you visited our Help Center? 

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