Unable to get 5.4

MasterCephus · December 2, 2008 9:29AM

I have version 5.3.0.178 and when I click "Check for Updates" I get a "No updates available"

Am I doing something wrong?

priyasinha · December 3, 2008 5:38AM

Hi,

Sorry for the problem. No you are not doing anything wrong. If you have version 5.3 of client installed on your machine then you should be getting the message when you click 'Check for update'. Can you please try again? If it still doesn't work then kindly let us know so that we can investigate it further. But in between I am also sending you the direct download link via pm.

Regards,
Priya

mherfkens · December 12, 2008 11:18AM

I am trying to update SQL Backup on several different servers. One client is a new install and is running 5.4.0.55 but another client is an older install and is currently at version 5.3.0.178. For version 5.3 when I go to the help menu and ask it to look for upgrades it tells me none are available. How do I get these servers upgraded to version 5.4?
Thanks,

priyasinha · December 12, 2008 12:07PM

Hi,

Sorry for the inconvenience. Please try 'Check for Updates' again from the 'Help' menu and let us know if it is still not working. It may be some temporary n/w glitch.

But in the mean while I am sending you the download link also via the PM.

Thanks,
Priya

jlcfly · December 16, 2008 10:00AM

Same problem here.

Although I wonder if I did get the update because when going to Edit -> Properties, it says:

SQL Backup Version: 5.4.0.55
Service Application Version: 5.4.0.55

However, when checking for updates, it says my current version is 5.3.0.178.

Could you also send me the link via pm, please?

Thanks,
Joe

priyasinha · December 17, 2008 6:38AM

Hi,

Thanks for letting us know. We are investigating this. But in the mean while I have sent you the link.

Thanks,
Priya

Unable to get 5.4

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