Alert notifications

kevriley · April 3, 2017 4:10PM

Does the Email Notifications section of an alert configuration control all the notifications for an alert?

For example if Don't send email notifications for this alert is set, does that also prevent Slack notifications too?

SQL Monitor 7.0.5.7128

Adam W · April 3, 2017 4:12PM

Hi Kevan,

That's correct - it will prevent all notifications, not just emails.

Short term we should reword that, but it would also be really good to know what kind of use cases you had in mind so we can understand the kind of configurability that might be required (e.g. turning off email but allowing Slack notifications etc).

Thanks
Adam

sjose · April 4, 2017 6:41AM

Hi Adam,

We have a requirement to enable SNMP traces for alerts pertaining to a set of servers only. Rest of the servers need to be enabled for Email alerting only. It'd be nice to have the capability to customize the alerting method as well along with frequency either at a server level or further down to an alert level.

Thanks,

Sijo

Adam W · April 4, 2017 7:18AM

Thanks Sijo, it's useful to have this kind of detail as we're considering how to make improvements to alerting.

Adam

kevriley · April 19, 2017 8:07AM

Adam,

I'm confused now. I have an alert that is configured to not send emails, but it did raise a Slack alert.
I think being able to control the alerting methods on each alert is going to clear this up.

Thanks,
Kev

Adam W · May 4, 2017 9:02AM

Hi Kev, apologies I missed your reply. That must be a bug. However, the next piece of work we'll tackle is improving the alerts, and that might well include allowing greater control over notifications, as you suggest - I'll update you when I know more (likely next month)

Alert notifications

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