Problem on setting up email notification

backues · July 25, 2007 10:11AM

I clicked the send test email button after I put in all information needed, I get the following message:

5.7.3 Client does not have permission to submit mail to this server.

Any idea? Thanks in advance.

Jason Cook · July 25, 2007 12:55PM

The error message was generated by your mail server, rather than by SQL Backup.

If you have not entered a username and password for mail server authentication, you should enter one that has permissions to send email.

Alternatively if you did enter a username and password, you should check with the mail server administrator that the account is allowed to send emails.

Once you have supplied an account that has sufficient permissions for sending the emails, that message should no longer occur.

Hope that helps,
Jason

backues · July 26, 2007 2:21PM

I used myself email account which does have the permissions to send email. It still does not work.

Jason Cook wrote:

The error message was generated by your mail server, rather than by SQL Backup.

If you have not entered a username and password for mail server authentication, you should enter one that has permissions to send email.

Alternatively if you did enter a username and password, you should check with the mail server administrator that the account is allowed to send emails.

Once you have supplied an account that has sufficient permissions for sending the emails, that message should no longer occur.

Hope that helps,
Jason

petey · July 27, 2007 3:25AM

Do the issues mentioned here (http://technet.microsoft.com/en-us/library/ms159171.aspx) apply to your case?

Try sending the mail using telnet from your database server (e.g. http://technet.microsoft.com/en-us/library/bb123686.aspx). To test authenticated logins, see http://technet.microsoft.com/en-us/library/aa995718.aspx.

Problem on setting up email notification

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