Timeout When Changing Options

wsusyswsusys Posts: 4
edited July 10, 2006 11:54AM in SQL Backup Previous Versions
We are running SQLBackup version 4.2.0.425 on a two node Windows 2003 SP1 cluster with SQL Server 2005. When I make any change to the Options and press save, after a couple of minutes I get a "The application seems to be frozen." message. As far as I know everything else is working as it is supposed to. Any suggestions on where to look for the problem?
Dale Forrey
Information Systems Manager
Washington State University
Pullman, WA
USA
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Comments

  • peteypetey Posts: 2,358 New member
    Does this happen regardless of where you change the options from? Try copying the GUI to another workstation and connect to the server to change it's settings. The GUI does not need a license to run. Thanks.
    Peter Yeoh
    SQL Backup Consultant Developer
    Associate, Yohz Software
    Beyond compression - SQL Backup goodies under the hood, updated for version 8
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  • wsusyswsusys Posts: 4
    The GUI is currently installed on the server. I'll try installing it on a workstation and see if that makes any difference.
    Dale Forrey
    Information Systems Manager
    Washington State University
    Pullman, WA
    USA
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  • Brian DonahueBrian Donahue Posts: 6,590 Bronze 1
    Hello Dale,

    Last time I had this problem, it was just a matter of giving permissions to the SQL Server service account to write to the registry (HKLM\Software\Red Gate\SQL Backup). Hope this helps!
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  • wsusyswsusys Posts: 4
    Thank you Brian, that did the trick. Everything is working as I expect it to work.
    Dale Forrey
    Information Systems Manager
    Washington State University
    Pullman, WA
    USA
    · Share on Twitter
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