Failed to retrieve application version.

oberion · February 21, 2006 4:54PM

I'm using version 4.1.207 and trying to install the server component but keep getting this error:

checking service application version

Failed to retrieve application version.

Ensure that the service application has been started. Note that the service application cannot be started if your trial has expired.

I have activitate this version to the pro edition so it is no longer a trial ... any sugguestions?

petey · February 21, 2006 6:49PM

Can you try starting the SQL Backup Agent service manually on that server?

oberion · February 21, 2006 11:07PM

petey wrote:

Can you try starting the SQL Backup Agent service manually on that server?

I have stopped and restarted the services successfully.

petey · February 22, 2006 12:33AM

If the file version of the service app (SQBCoreService.exe) is 4.1, then it's been upgraded.

Failed to retrieve application version.

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