SQL Backup Agent Installation Error

DF125DF125 Posts: 4
edited February 25, 2008 9:36AM in SQL Backup Previous Versions
I'm trying to install SQL Backup 5.2 on W2003EE SP1.

The main program installs without error. However, when I try to create a new backup it creates the agent service but I recieve teh following error when starting it.

The SQL Backup Agent-DEVELOP service failed to start due to the following error:
SQL Backup Agent-DEVELOP is not a valid Win32 application.

I've tried to install it manually via SQBServerSetup.exe but it made no difference.

Any ideas?

David
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Comments

  • Eddie DEddie D Posts: 1,803 Rose Gold 5
    Thank you for your post into the forum.

    Normally when this error occurs, the actual product download has corrupted for some reason.

    Can you please completely remove SQL Backup from your machine.

    Perform another download of our software either from our web site or from our ftp site using this URL:
    ftp://ftp.red-gate.com/SQL%20Backup.zip

    Next reinstall SQL Backup using the files from the new download.

    Many Thanks
    Eddie

    Eddie Davis
    Technical Support Engineer
    Red Gate Software Ltd
    E-Mail support@red-gate.com
    Eddie Davis
    Senior Product Support Engineer
    Redgate Software Ltd
    Email: support@red-gate.com
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  • DF125DF125 Posts: 4
    I downloaded the file and reinstalled it.

    The same error has appeared.

    What would you suggest?

    David
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  • Eddie DEddie D Posts: 1,803 Rose Gold 5
    Thank you for your reply.

    Sorry that you are still getting this error.

    Are you installing the SQL Backup server components to a named instance or to the default instance?

    If you are installing to a named instance, can you please check the following registry key to see if you have the "-i <InstanceName> parameter in the path:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SQLBackupAgent_<InstanceName>

    Locate the ImagePath key and ensure that the data value includes -i <InstanceName>.

    For example, where EDDIE_TEST is the SQL Instance Name:

    C:\Program Files\Red Gate\SQL Backup\EDDIE_TEST\SQBCoreService.exe -i EDDIE_TEST

    If you do not have the -i parameter can you please modify the key and add the -i parameter.

    Many Thanks
    Eddie

    Eddie Davis
    Technical Support Engineer
    Red Gate Software
    E-Mail: support@red-gate.com
    Eddie Davis
    Senior Product Support Engineer
    Redgate Software Ltd
    Email: support@red-gate.com
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  • DF125DF125 Posts: 4
    Still no good. I've installed it on a different server now and it went in without error.

    David
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