SQL Change Automation - Visual Studio 2019 Extension "Log out" link not working

cyanescyanes Posts: 2 New member
in SQL Change Automation
Hi, I am a new user using a machine of a previous user which is no longer with the company. When trying the logout link to activate license with my user name the log out link doesn't work. I tried re-installing the extension but didn't work either. Is there any location to clear profile data cached by redgate? Thanks

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Answers

  • Sarah BSarah B Posts: 121 Silver 2
    Hi @cyanes

    As you're unable to log out can you please try deleting "C:\ProgramData\Red Gate\Shared Client\UserTokens.dat" and restart the Redgate Client windows service?

    You should then be able to log in.


    Sarah Beckett| Customer Support| Redgate Software
    Have you visited our Help Center? 
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  • cyanescyanes Posts: 2 New member
    Hi Sarah, thanks for your answer. Actually after completing installation of a sql clone product outside visual studio everthing started to work. It looks some old profile data got flushed out by the installation. I was able to log in from within visual studio and complete the activation process after that. 
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  • Sarah BSarah B Posts: 121 Silver 2
    Glad to hear that you're up and running @cyanes

    Sarah Beckett| Customer Support| Redgate Software
    Have you visited our Help Center? 
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