after update latest version getting error RedGate.Shared.Uti

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• Bellisio Posts: 26

  August 26, 2014 8:50AM

  never mind. I did brute force - uninstalled all my redgate tools, then reinstalled and the error has gone away.

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• Bellisio Posts: 26

  August 27, 2014 9:59AM

  Continuation - we are now getting APPCRASH in RedGate.SQLDoc.UI.exe, fault module name = libcef.dll, exception code = c0000005, exception offset 00f8be0f. every time we do a save to the database. I have investigated if this is a permissions issue, it is not, I am SA on the server and have all permissions. I have investigated if it is due to project being located on network drive, it is not, I moved to my C drive and still get the error. Even though error is reported each time I save, the DB is updated, so we are just ignoring this but it is very annoying.

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• RickyR Posts: 67

  August 27, 2014 6:03PM

  Hi Bev,
  
  I'd like to take this case offline to do some additional troubleshooting with you. I will respond to you through the case.
  
  Best Wishes,
  
  Rick

  Ricky Ram
  Technical Support
  Red Gate Software Ltd.

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• kmaughan Posts: 4 Bronze 1

  September 2, 2014 3:52AM

  I am also getting the System.IO.FileNotFoundException: Could not load file or assembly RedGate.Shared.Utils, Version=9.5.0.875, etc error after the recent upgrade. Is there a fix for this yet?

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• Thosch Posts: 10

  September 2, 2014 6:47AM

  I've had the same problem. (posted it in the SQL-Prompt section).
  
  I could solve the problem by uninstalling all SQL-Doc Versions (2 and 3). Afterwards I installed Version 2.0 and did an update to the most current Version 3.
  
  That worked for me.
  
  Cheers,
  
  Thorsten

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• kmaughan Posts: 4 Bronze 1

  September 2, 2014 8:24AM

  Hi Thorsten
  
  That stopped the error appearing, but SQL Test & SQL Search disappeared. After an uninstall and reinstall of both, followed by a repair installation of SSMS Integration Pack 1 and SSMS Integration Pack Framework 1 everything is back working again.
  
  Thanks for your help!
  
  Kevin

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• jeffkararo Posts: 3

  September 9, 2014 3:58PM

  I have also had this problem and I do not see an updated version on the website nor does Check for Updates find a new version out there.
  
  Problem signature:
  Problem Event Name: APPCRASH
  Application Name: RedGate.SQLDoc.UI.exe
  Application Version: 3.0.2.246
  Application Timestamp: 53c6930d
  Fault Module Name: libcef.DLL
  Fault Module Version: 3.1650.1567.0
  Fault Module Timestamp: 52d99f6f
  Exception Code: c0000005
  Exception Offset: 00f8be0f
  OS Version: 6.1.7601.2.1.0.16.7
  Locale ID: 1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
  
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• Michael Christofides Posts: 107

  September 18, 2014 5:43AM

  Hi all,
  
  Apologies for the problems faced here. The simplest solution to this for anybody else hitting it is:
  
  1. Goto "Control Panel > All Control Panel Items > Programs and Features"
  2. Locate and click on "SSMS Integration Pack Framework 1"
  3. Right click and choose "Repair"
  
  Thanks to Patrick for sharing this here:
  http://www.red-gate.com/messageboard/vi ... hp?t=23346
  
  We're working on fixing this properly, in the meantime please do let us know if the steps don't work for you.
  
  Michael

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• Alice E Redgate › Posts: 108

  September 25, 2014 9:15AM

  This issue has now been fixed properly, in 3.0.3.9 of SQL Doc. You can get this release via Check for Updates.
  
  Alice.

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