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Can't connect to Database

JimSeJimSe Posts: 2
edited November 12, 2009 1:22PM in SQL Backup Previous Versions
got error while try to connect databases after installing 6.2:

Error opening mutex.

SQL Backup Agent is running,
Windows Server 2007 Enteriprise SP1.
SQL Server 2008 Enteriprise 64 bit, SP1


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    Eddie DEddie D Posts: 1,792 Rose Gold 5

    Can you please try the following steps below to resolve this issue:

    1. Close the SQL Backup GUI.
    2. On the SQL Server server you are attempting to connect too, stop and restart the SQL Backup Agent service.
    3. Once the service has restarted, open the GUI and attempt to reconnect to the registered server.

    I have known this type of error to occur if there are any changes to the SQL Backup Agent Service, for example changing the account name or changing the password for the account name. Closing the GUI and restarting the service in a majority of cases resolves this problem.

    Many Thanks
    Eddie Davis
    Senior Product Support Engineer
    Redgate Software Ltd
    Email: support@red-gate.com
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