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Installer Fail on Windows 7 x64 (Ultimate, RTM)

Bernard SheppardBernard Sheppard Posts: 53
edited September 11, 2009 12:14AM in SQL Dependency Tracker
The installer fails with a MSI Error code ???? (sorry, lost the screen cap by the time I'd fixed the problem, and I'm not going to uninstall just to repro :)

The installer by default offers to install into C:\Program Files\Red Gate\SQL Dependency Tracker 2.

Asking the installer to install into C:\Program Files (x86)\Red Gate\SQL Dependency Tracker 2 also fails.

However, creating an empty "SQL Dependency Tracker 2" directory under "C:\Program Files (x86)\Red Gate\" allows the installer to succeed.

Running the SQLToolbelt.exe installer


  • Options
    Hi Bernard,

    Can I double check that this was a fresh install and not an upgrade? I am guessing it was a fresh install as it's Windows 7. I have performed a few test installs on Windows 7 and although it does specify Program Files as the installation folder it does actually install into Program Files (x86) successfully. What user was the Toolbelt installer being run as? A user in the Administrator group or the actual Administrator?

    Matthew Flatt
    Redgate Foundry
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    I tried upgrading (The PC was upgraded from Vista to Win7).

    I then uninstalled all of the Red Gate programs, and kicked off a new install.

    Toolbelt was run as a user in the Administrator group, by right clicking, and choosing run as Administrator.
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