Can not open SQL Backup GUI after installing

hbuckner

I just installed SQL backup to test it and the application will not open. I installed it on Windows 11 and Server 2019 and both have the same error. 

Update**

I just tried installing this on a windows Server 2019 with SQL Server installed and it did open. SQL Server was not listed as a pre requisite so I am not sure what my client workstations may be missing to run the GUI. It has the .net that was listed.   
**


Errors from the error log. 

Faulting application name: RedGate.SQLBackup.UI.exe, version: 10.1.28.2479, time stamp: 0xeffbd369

Faulting module name: KERNELBASE.dll, version: 10.0.22621.4111, time stamp: 0xb2651143

Exception code: 0xe0434352

Fault offset: 0x0014a892

Faulting process id: 0x0x6648

Faulting application start time: 0x0x1DB0AB056247212

Faulting application path: C:\Program Files (x86)\Red Gate\SQL Backup 10\RedGate.SQLBackup.UI.exe

Faulting module path: C:\Windows\System32\KERNELBASE.dll

Report Id: d24ee8f4-ad87-4658-910c-8f39729fddea

Faulting package full name: 

Faulting package-relative application ID: 

Application: RedGate.SQLBackup.UI.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.IO.FileLoadException

   at System.SpanHelpers.IndexOf(Char ByRef, Char, Int32)

   at System.MemoryExtensions.IndexOf[[System.Char, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.ReadOnlySpan`1<Char>, Char)

   at System.Resources.Extensions.TypeNameComparer.Equals(System.String, System.String)

   at System.Resources.Extensions.DeserializingResourceReader.ValidateReaderType(System.String)

   at System.Resources.Extensions.DeserializingResourceReader._ReadResources()

   at System.Resources.Extensions.DeserializingResourceReader.ReadResources()

   at System.Resources.Extensions.DeserializingResourceReader..ctor(System.IO.Stream)

Exception Info: System.Reflection.TargetInvocationException

   at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)

   at System.Reflection.RuntimeConstructorInfo.Invoke(System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)

   at System.RuntimeType.CreateInstanceImpl(System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, System.Object[], System.Threading.StackCrawlMark ByRef)

   at System.Activator.CreateInstance(System.Type, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, System.Object[])

   at System.Activator.CreateInstance(System.Type, System.Object[])

   at System.Resources.ManifestBasedResourceGroveler.CreateResourceSet(System.IO.Stream, System.Reflection.Assembly)

   at System.Resources.ManifestBasedResourceGroveler.GrovelForResourceSet(System.Globalization.CultureInfo, System.Collections.Generic.Dictionary`2<System.String,System.Resources.ResourceSet>, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)

   at System.Resources.ResourceManager.InternalGetResourceSet(System.Globalization.CultureInfo, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)

   at System.Resources.ResourceManager.InternalGetResourceSet(System.Globalization.CultureInfo, Boolean, Boolean)

   at System.Resources.ResourceManager.GetObject(System.String, System.Globalization.CultureInfo, Boolean)

   at System.Resources.ResourceManager.GetObject(System.String, System.Globalization.CultureInfo)

   at RedGate.SQLBackup.UI.Properties.Resources.get_Splash_1___Timeline_Color_Code()

   at RedGate.SQLBackup.UI.SplashForm.InitializeComponent()

   at RedGate.SQLBackup.UI.SplashForm..ctor()

   at RedGate.SQLBackup.UI.Program.ShowSplash()

   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)

   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

   at System.Threading.ThreadHelper.ThreadStart()

squigley

Hello Harold,

Thanks for your inquiry and sorry to hear about your issue with Redgate SQL Backup.

Normally, you should be able to install the SQL Backup GUI on any supported Windows system. It's only the SQL Backup Server Components that need to be installed on an instance that has SQL Server.

Do you have the same issue if you try uninstalling and re-installing the SQL Backup GUI as an admin using the installer available below?

https://download.red-gate.com/checkforupdates/SQLBackup/SQLBackup_10.1.28.2479.exe

 

Thanks!