Alert plain text emails

In typical Atlassian fashion, OpsGenie has been rolled into Jira Service Manager, and they've decided to not support HTML in the Description field: https://jira.atlassian.com/browse/JSDCLOUD-14402

Can we get a plain text email option for alerts?
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Answers

  • Hey Sean,

    Thanks for reaching out to Redgate with this information and sorry to hear that you are having some problems with email alerts in Redgate Monitor. I was able to locate a User Voice entry (User Voice is a forum we provide to customers to raise enhancement requests with our products) for this exact request in Redgate Monitor to be implemented. I am including the link below so you can also vote on this topic to be implemented.

    https://sqlmonitor.uservoice.com/forums/91743-suggestions?query=plain text

    That being said, in the meantime you may have to use a different solution for your alerting if emails are no longer an option. I am including our documentation on the different methods we currently support for alerting below which includes:

    • email
    • Slack Notifications
    • SNMP Traps
    • Webhooks
    • Scripts
    You may be able to use the scripting option to trigger a plain text email be sent out when an alert is triggered, but this would not be something Redgate Support could assist you in writing.

    https://documentation.red-gate.com/monitor/setting-up-script-notifications-239668102.html





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