Issue with Log Backup Overdue Alert in Redgate SQL Monitor 13.0.35.25354

mOhAmAdreZa0011

Hi 

I'm encountering an issue with Redgate SQL Monitor version 13.0.35.25354. I have configured the "Alert suppression" settings to suppress alerts from 12 AM to 8 AM. However, on some days, I receive a "Log Backup Overdue" alert at around 8:06 AM, despite having log backups scheduled every 5 minutes. There are no actual issues with the backups themselves, as they are running successfully.

This persistent alert is becoming quite bothersome. Has anyone experienced a similar issue or have suggestions on how to resolve this?

JoshH

Hello, 

It doesn't appear to be related to alert suppression, since you receive the alert outside the suppression window at 8:06am. Does it happen on one particular instance or does it randomly occur across several? Does it indicate what time the alert condition happened? Can you provide a screenshot or other details to investigate further? 

mOhAmAdreZa0011

JoshH said:

Hello, 

It doesn't appear to be related to alert suppression, since you receive the alert outside the suppression window at 8:06am. Does it happen on one particular instance or does it randomly occur across several? Does it indicate what time the alert condition happened? Can you provide a screenshot or other details to investigate further? 

Yes, this issue occurs on four of our clusters. I will provide a screenshot of one of the instances for further investigation. Thank you for your help.

JoshH

Have you had this issue occur again recently? I think we may need to move this to a ticket as we'll need to look at logs and possibly set up a call.