Restoring without a license

nhustak2

Please tell me I do not require a license to restore my backups after a disaster and that I don't have to jump through hoops either (I should not have to freaking convert my backups so I can restore them)

Jon_Kirkwood

Hi @nhustak2

Thank you for reaching out on the Redgate forums, and I'm sorry to hear about the issues you're encountering with restoring your backups.

Your SQL Backup license should be applied to the server where the SQL Backup GUI is installed and where the backup history of your SQL Server instances is maintained. A valid license is required on this machine to create and restore backups using the tool.

 

When SQL Backup creates your backups, it compresses and encrypts them, converting them into the .sqb file type. To restore your database from these .sqb files, you must use SQL Backup. This is the recommended method, as opposed to the alternative you mentioned—converting .sqb files to .bak for restoration via SSMS. You can find the file conversion tool in SQL Backup under <u>Tools > Utilities > SQL Backup File Converter...</u>

 

If the server running SQL Backup wasn't directly impacted by the event, the application should support disaster recovery by centrally scheduling and maintaining backup history, which facilitates quicker restores. The encryption process also helps preserve the integrity of your backups in case of data corruption.

 

Please share more details about the issues you encountered during disaster recovery. I'd be happy to assist you further with using the tool or pass on your feedback to our product team to ensure the tool meets your needs in such critical situations.

nhustak2

We purchased this specifically for restoring offsite backups in case of a disaster/malware loss of the original server.  The backups are being sent to BackBlaze.   

I don't WANT to convert them to restore them or to have to track down support to transfer the license be cause the original server is unusable.   We are going to be under the gun to restore the backup and get the site back up on our off-site disaster recovery server.   

Seems like the server being 'gone' is a standard disaster recovery issue - so I don't understand why that issue isn't directly addressed (other than pay for another license that just sits there).  I was fully expecting some sort of stand alone restore utility.

This is my fault for not researching better.  I simply wouldn't have purchased it to begin with - I definitely will not be renewing it.

I find this incredibly disappointing - I am huge Redgate fan.  I personally (my one man company) spend several thousand dollars a year on renewals and have been using redgate for many many years.   It feels like you guys are _really_ dropping the ball here.  

nhustak2

And you guys didn't make it easy to 'just get the stand alone conversion utility' either.  Had to dig into the documentation to find it.     

And oh, joy, there's no install for it.   I have to move files around if I want a gui.    Seriously?  Too much to ask to make an install for it?  WTF.

I am really displeased that every move here seems to be about getting you to purchase a second license to support your first one.

nhustak2

Even more awesome.    I'm testing using the converter....and instead of producing ONE file...it's producing....7 files.  And it's slow as Christmas.  So that is essentially a dead end.   

I guess I'm just done here.