Exception On SqlMonitor Service

mOhAmAdreZa0011

Hello good time

SqlMonitor service has been stopped for several days.

Event  Error : 
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Faulting application name: RedGate.SqlMonitor.Engine.Alerting.Base.Service.exe, version: 13.0.35.25354, time stamp: 0x6514d416

Faulting module name: coreclr.dll, version: 7.0.1223.47720, time stamp: 0x6514cca2

Exception code: 0xc0000005

Fault offset: 0x000000000016373e

Faulting process id: 0x2df8

Faulting application start time: 0x01dad032dd744729

Faulting application path: C:\Program Files\Red Gate\SQL Monitor\BaseMonitor\RedGate.SqlMonitor.Engine.Alerting.Base.Service.exe

Faulting module path: C:\Program Files\Red Gate\SQL Monitor\BaseMonitor\coreclr.dll

Report Id: 8144d93f-ddc6-4b44-89ce-54fd0133a73b

Faulting package full name: 

Faulting package-relative application ID: 

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please guide me .

ThomasBE

Your Redgate Monitor (13.0.35) is from Oct 2023. I would recommend updating to the latest 13.0 release at the least and maybe even to version 14.
If you have a virtual machine running Redgate Monitor, you should always take a snapshot before making changes.

Can't find any version history, but judging by the version of your coreclr.dll , your .NET version is out of date as well. 
So updating both Windows and .NET is also recommended if you haven't done so.

ATurner

Hi mOhAmAdreZa0011

Here is a link to the latest 13.0 https://download.red-gate.com/checkforupdates/SQLMonitorWeb/SQLMonitorWeb_13.0.61.6402.exe#

If it is still erroring after this, please do let me know. 

ATurner

Hi mOhAmAdreZa0011
Do you require further assistance on this?