Flyway desktop App is closing abruptly

Swetha

I have installed the Flyway desktop 7.2 community free ware and when i open it, is asking to sign in and after sign in App closes abruptly. Does this require any license? Please help me.

from the log i see below issues

19:50:32.088|info   |[App] Starting Flyway Desktop 7.2.8

19:50:32.100|info   |[App] Setting logging level to Default.

19:50:32.101|info   |[Permit] Using permit licensing

19:50:32.167|info   |[PUR] Starting permits based PUR

19:50:32.156|info   |[App] Starting Flyway Desktop 7.2.8

19:50:32.167|info   |[App] Setting logging level to Default.

19:50:32.167|info   |[Permit] Using permit licensing

19:50:32.227|info   |[PUR] Starting permits based PUR

19:50:36.714|info   |[UI features] []

19:50:36.772|info   |[Permit] Reading last saved online permit from offline store

19:50:36.786|info   |[Permit] no active licenses with an available edition on permit

19:50:36.822|info   |[Permit] Regenerating access token using refresh token

19:50:36.892|info   |[Permit] Fetching available trials.

19:50:36.893|info   |[Permit] Regenerating access token using refresh token

19:50:37.451|info   |[CFU] update found: Redgate Flyway Desktop 7.2.9.0

19:50:37.460|info   |[CFU] Downloading update for 7.2.9: https://update.red-gate.com/updatecontrols/download.aspx?etc=611145147&guid=c428b347-dabf-4cea-8fc1-57e70aa0ffe6&update=6287&test=1&client=1

19:50:37.586|warn   |[Permit] Unable to get access token from refresh token: STATUS (400) {"error":"invalid_grant"}

19:50:37.590|warn   |[Permit] Unable to get access token from refresh token: STATUS (400) {"error":"invalid_grant"}

19:50:37.590|info   |[Permit] Reading last saved online permit from offline store

19:50:37.593|info   |[Permit] no active licenses with an available edition on permit

19:50:39.007|info   |[UI features] []

19:50:39.064|info   |[Permit] Reading last saved online permit from offline store

19:50:39.081|info   |[Permit] no active licenses with an available edition on permit

19:50:39.136|info   |[Permit] Reading last saved online permit from offline store

19:50:39.139|info   |[Permit] no active licenses with an available edition on permit

19:50:39.219|info   |[Permit] Fetching available trials.

19:50:40.367|info   |[CFU] update found: Redgate Flyway Desktop 7.2.9.0

19:50:40.376|info   |[CFU] Downloading update for 7.2.9: https://update.red-gate.com/updatecontrols/download.aspx?etc=611931579&guid=c428b347-dabf-4cea-8fc1-57e70aa0ffe6&update=6287&test=1&client=1

Peter_Laws

Hi Swetha,

Thank you for raising this with us! Technically it does require a licence, but it's a free licence that comes with it, however it seems there is something wrong with the licence negotiation that's causing it to fall over.

What OS are you using please? I can then tell you how to get to the faulty permit and remove it, the app will then generate a new one and we can go from there.

Swetha

Thanks for the quick response.

I am using windows 11 OS. from the log files it is expecting to download the version 7.2.9. When i downloaded from the link given from the logfile and tried to install. But my organization denied it saying Malicious with high threat score. find attached reports for more details.

Peter_Laws

Oh interesting! I've not seen any other reports of this; are you able to share if it's a security application preventing this or a policy please?

I wonder if it might be the self updating behaviour rather than the actual software artifact itself, please can you help me test this by grabbing the update from https://documentation.red-gate.com/flyway/getting-started-with-flyway/installers and then installing from the update rather than the app self launching the update?