I'm getting error 0xc0000005 when attempting to update or install SQL Prompt (or any Redgate tool)
es_cc
Posts: 2 New member
in SQL Prompt
Relevant logs from event viewer:
I've made sure to disable antivirus including real time scanning. I've also made sure .NET Framework is up to date (4.8).
Any other suggestions?
I initially just wanted to update sql prompt but got this error, which led to trying to uninstall and reinstall, now i'm without sql prompt at all.
I've made sure to disable antivirus including real time scanning. I've also made sure .NET Framework is up to date (4.8).
Any other suggestions?
I initially just wanted to update sql prompt but got this error, which led to trying to uninstall and reinstall, now i'm without sql prompt at all.
<div>Fault bucket 1865389250021600024, type 1</div><div>Event Name: APPCRASH</div><div>Response: Not available</div><div>Cab Id: 0</div><div><br></div><div>Problem signature:</div><div>P1: RedGate.Installer.UI.App.exe</div><div>P2: 3.4.0.2910</div><div>P3: 653f8cd0</div><div>P4: SHCORE.dll</div><div>P5: 10.0.19041.1645</div><div>P6: 53a01196</div><div>P7: c0000005</div><div>P8: 00033523</div><div>P9: </div><div>P10: </div><div><br></div><div>Attached files:</div><div>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER402C.tmp.dmp</div><div>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER41B4.tmp.WERInternalMetadata.xml</div><div>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER41C4.tmp.xml</div><div>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER41C4.tmp.csv</div><div>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER41E4.tmp.txt</div><div><br></div><div>These files may be available here:</div><div>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_RedGate.Installe_f971bc9172553813faedeef3be5c32885ede3_f128ce55_885c51ed-b8a8-4edf-b42f-c5585c3aa80e</div><div><br></div><div>Analysis symbol: </div><div>Rechecking for solution: 0</div><div>Report Id: 4bcb30df-ca71-4558-9d40-e85cc6b01ae8</div><div>Report Status: 268435456</div><div>Hashed bucket: 7b33c63ac4fed36e69e331a3bf5eab18</div><div>Cab Guid: 0</div>
<div>Faulting application name: RedGate.Installer.UI.App.exe, version: 3.4.0.2910, time stamp: 0x653f8cd0</div><div>Faulting module name: SHCORE.dll, version: 10.0.19041.1645, time stamp: 0x53a01196</div><div>Exception code: 0xc0000005</div><div>Fault offset: 0x00033523</div><div>Faulting process id: 0x5d30</div><div>Faulting application start time: 0x01da4251420aa743</div><div>Faulting application path: C:\Users\EDGAR~1.SAN\AppData\Local\Temp\{87EBEDC6-EFF7-4B34-AE01-A74F20F3CBDF}\RedGate.Installer.UI.App.exe</div><div>Faulting module path: C:\WINDOWS\System32\SHCORE.dll</div><div>Report Id: 4bcb30df-ca71-4558-9d40-e85cc6b01ae8</div><div>Faulting package full name: </div><div>Faulting package-relative application ID: </div>
<div>Application: RedGate.Installer.UI.App.exe</div><div>Framework Version: v4.0.30319</div><div>Description: The process was terminated due to an unhandled exception.</div><div>Exception Info: System.AccessViolationException</div><div> at RedGate.Installer.Adapter.PrerequisiteInstallationProvider.CommandLineToArgvW(System.String, Int32 ByRef)</div><div> at RedGate.Installer.Adapter.PrerequisiteInstallationProvider.ParseMsiParameters(System.String)</div><div> at RedGate.Installer.Adapter.PrerequisiteInstallationProvider.Install(System.Action`1<RedGate.Installer.Model.Interfaces.Actions.UpdateProgressEventArgs>, RedGate.Installer.Model.Interfaces.IInstallOptions)</div><div> at RedGate.Installer.Adapter.PrerequisiteInstallationProvider.RedGate.Installer.Model.Interfaces.IInstallationProvider.Install(System.Action`1<RedGate.Installer.Model.Interfaces.Actions.UpdateProgressEventArgs>, RedGate.Installer.Model.Interfaces.IInstallOptions)</div><div> at RedGate.Installer.Model.Actions.InstallAction.Start()</div><div> at RedGate.Installer.Model.Interfaces.Actions.InstallerActionBase.<Invoke>b__13_0()</div><div> at RedGate.Installer.ThreadHelper.ThreadCreator+<>c__DisplayClass0_0.<Create>b__0()</div><div> at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)</div><div> at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)</div><div> at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)</div><div> at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)</div><div> at System.Threading.ThreadHelper.ThreadStart()</div>
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