ArithmeticOverflow Excp on CPU utilization unusual alert

PDinCA

100% CPU utilization on all 8 developed a System.ArithmeticException: Dundas.Charting.WinControl.Grid.set_Interval(Double value)

Snagged the UI state to a jpg and can send. What else do you need if further diagnosis is required?

Actions that led to the Exception:
UI was open already.
Clicked on the Alert.
Exception was thrown.
Afterwards:
Cannot use the UI any more - panes are missing other than "Comment".
Closed UI and restarted it.
If I click on the same alert, the UI disappears without any message/exception.
Clicking on a different Alert is OK.

dlkj

Hi PDinCA,

Which version of the GUI are you using (1.3 has just been released)?

Could you email the screen shot to support@red-gate.com and mark it for the attention of Daniel KJ.

Cheers,
--
Daniel

PDinCA

Sorry, should have said I'm on 1.3.0.13

Will email... Thanks.

dlkj

Hi,

Could you pleas use Check for updates ('Help' > 'Check for Updates...') to upgrade to the 1.3 release build: 1.3.0.58

Thanks,
--
Daniel

PDinCA

Did that. Upgraded repository successfully.

Restarted UI.

Clicked on the Alert.

UI died without warning/error/info - just died! And now it dies on ANY Alert! I guess I need to do "old faithful" - REBOOT!!!

What do you need from the logs and repository?

dlkj

Hi,

If you're not getting a warning before the UI dies, then something sounds very wrong with the .net runtime. Restarting your machine would probably be a good idea.

Let me know if the issue is still occurring once you have rebooted.

Could you also send a zip of your client log files to the support@red-gate.com addresses with 'F0022546' included in the subject line (this is the support ticket number for your issue)

The client log file can be found under:

[User local profile]\Local Settings\Application Data\Red Gate\Logs\SQL Response 1

Cheers,
--
Daniel

PDinCA

REBOOT fixed it.

Thanks.