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SQL Prompt Installation Failure for Windows 11?

It gets stuck "Computing space requirements" and fails with error message: "MSI returned failure code 1603: Fatal error during installation".

This is with SQL Prompt 10.12 and 10.13

Answers

  • Jon_KirkwoodJon_Kirkwood Brisbane, Australia Posts: 160 Silver 1

    Hi @RushingSQL

    Believe you have worked directly with one of our technical team to get this resolved. 

    Sharing the solution here for visibility to others who may find this same installation concern:

    As this 1603 code is actually a generic Microsoft error code, it may be caused by any of the following:

    • Windows Installer is attempting to install an app that is already installed on your PC.
    • The folder that you are trying to install the Windows Installer package to is encrypted.
    • The drive that contains the folder that you are trying to install the Windows Installer package to is accessed as a substitute drive.
    • The SYSTEM account does not have Full Control permissions on the folder that you are trying to install the Windows Installer package to. You notice the error message because the Windows Installer service uses the SYSTEM account to install software.

    Can you try to run the installer as an administrator/elevated privileges

    Then can you try the 'Resolution' methods located in the following Microsoft documentation to see if that fixes it?

    https://learn.microsoft.com/en-us/troubleshoot/windows-server/application-management/msi-installation-error-1603

    Jon Kirkwood | Technical Support Engineer | Redgate Software
  • RushingSQLRushingSQL Posts: 2 New member
    Using the latest download of SQLToolbeltEssentials to do a clean install ended up being the solution for me. It works with Windows 11 with no issues. Thanks to your support team for the quick reply and assistance
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