Missing "Share a Style" Menu

Funmaker

Hello all,

currently have SQL-Prompt in version 10.12.2.28458 and SSMS 18.11.1 in use and no menu entry for sharing snippets or code formatting appears there.

Also the entry to log in to the platform does not appear here.

However, this was already present in a previous version, as I have already tried this feature successfully with a colleague.

How do I get this feature back?

Dan_J

Hi @Funmaker

Thanks for reaching out to us regarding this.

The sharing of snippets is done within Snippet Manager, as described here: https://documentation.red-gate.com/sp10/features-available-only-in-sql-toolbelt-essentials-and-sql-toolbelt/redgate-platform/sharing-snippets#:~:text=Snippets can be shared from,menu for a given snippet 

Regarding code formatting, this is done via the Format SQL menu, as described here: https://documentation.red-gate.com/sp/sql-code-formatting-and-styles 

Please do let me know if I am misunderstanding anything you are highlighting here.

Funmaker

Thank you for the reply.

Yes, I am aware of that. I wanted to show in the screenshot that I don't even have the option to log in to the platform to share formatting Styles: https://documentation.red-gate.com/sp/features-available-only-in-sql-toolbelt-essentials-and-sql-toolbelt/redgate-platform/sharing-formatting-styles

I also don't have the option to share snippets. The button just doesn't appear in the dialog. 

Jon_Kirkwood

Hi @Funmaker

I do see that you should have a subscription license for SQL Toolbelt Essentials which is required for access to the Redgate Platform.

We will need some further details from you to troubleshoot this, we have logged ticket # 270462 which you should be able to access via the support portal (https://productsupport.red-gate.com/) and logging in with your e-mail.

I will contact you via the ticket now to start gathering details so we can work to restore this functionality.

Jon_Kirkwood

Hi @Funmaker

If you are able to enable Verbose Logging, restart SSMS and view your SQL Prompt log 
There should be an entry with 'Current license' & 'Features' 
Looking for PlatformShippetSharing & PlatformStyleSharing to be included in these features.

2022-08-19 11:07:48.766 +10:00 [Information] Current license: Enabled = True, Activated = True, Features = BulkCodeAnalysis, BulkFormatting, CrossProductIntegration, <b>PlatformSnippetSharing</b>, <b>PlatformStyleSharing</b>

If these are not appearing then it is possible you have a non-subscription license applied that is blocking your access to the Redgate Platform functionality