Unable to delete image with 0 clones - "The image is still being used by other teams".

darrenpMB

Hi,

I'm trying to delete some images which are no longer needed and have 0 clones. However, the delete icon is disabled and when hovered over shows the message "The image is still being used by other teams", but we have not created any team for them to be used by.
I deleted the images manually on the server instead, but they still appear in the list of images in the UI.

Any ideas?

Thanks.

TheMaskedData

Hey @darrenpMB if you've deleted the VHDX image files from the fileshare and the only issue is them still hanging around in the UI and not deleting - you could probably just update the status in the dbo.Images table in the SQL Clone Config DB to show as deleted and then refresh and it should be all good!

I'd take a quick backup of the DB before making any changes though.

Only other option is i'd say open up a support ticket with redgate support who might have a better answer

darrenpMB

@TheMaskedData thanks, marked the images as deleted in the Config DB so they're gone from the UI now. Will raise a support ticket if the "The image is still being used by other teams" issue comes up again.