Updating to 10.6.12.20269 broken SSMS Queries

Thom_AThom_A Posts: 8 Bronze 2
edited June 9, 2021 3:38PM in SQL Prompt
I've just updated to Prompt 10.6.12.20269 and I now can't use SSMS. Creating a new Query window asks for me to confirm the encoding (I have never seen this before) as below:

Regardless of the option I then select, the query window never renders:


I tried attaching a copy of the activity log for reference but it was not allowed.

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Answers


  • I'm sorry that you're experiencing this issue with SQL Prompt! Thanks for reaching out to us on this.

    Please can you confirm what version of SSMS are you using?

    Kind regards

    Dan Jary | Redgate Software
    Have you visited our Help Center?
  • Dan_JDan_J Posts: 459 Silver 2

    I just wanted to check if you require any further assistance with this?

    Kind regards

    Dan Jary | Redgate Software
    Have you visited our Help Center?
  • Thom_AThom_A Posts: 8 Bronze 2
    Hi Dan,

    After several uninstalls, a downgrade of SQL prompt, a restart, upgrade, another restart, I got things to work.

    For note, however, I am using the latest version of SSMS, 18.9.1

  • Thank you for your confirmation that SQL Prompt is now working. Clearly it isn't ideal that you had to go through such a long winded process of downgrading, upgrading, restarting in order to get the product to work, but I am glad that it is now up and running.

    Thank you for confirming what version of SSMS this was in relation to.

    Please don't hesitate in reaching out to us again if you would like to discuss this any further.

    Kind regards

    Dan Jary | Redgate Software
    Have you visited our Help Center?
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