Prompt does not work with SSMS 18.9.

tshad12

It worked fine with 18.4 but I upgraded to 18.9 and now it won't work.  When starting SSMS, I immediately get an "Encountered unknown SSMS version 15.100.0.0" error. There is an SQL Prompt menu item but nothing works when you select anything.

ostandage

Hi @tshad12

Please could you confirm which version of SQL Prompt you are using? SSMS 18.9.1 should work with the latest version (10.6.8). 

Thanks, 

Owen

tshad12

I am not sure what it is. I can get the menus to work but they don't go anywhere so I can't get the version.

ostandage

Hi @tshad12

Please could you try upgrading to SQL Prompt 10.6.8 using the link here: 
https://download.red-gate.com/checkforupdates/SQLPrompt/SQLPrompt_10.6.8.19311.exe

Thanks, 

Owen

tshad12

I am using SQL Prompt 9 and don't think I have a license for 10.

tshad12

It was working fine on SSMS 10.4.

ostandage

Hi @tshad12

Unfortunately SQL Prompt 9 does not work with SSMS 18.5 or later. This is due to a breaking change within SSMS which was addressed in a later version of SQL Prompt 10. 

In order to use SSMS 18.5 or later you will need to purchase a SQL Prompt 10 license. Otherwise you will need to downgrade to SSMS 18.4 to continue using SQL Prompt 9.

Thanks, 

Owen

tshad12

Not sure if my company would approve upgrade price. And I tried to reinstall the 18.4 version but it would work correctly. Oh well.

tshad12

Is there an upgrade price or is it just one price.

ostandage

Hi @tshad12

As far as I am aware, if your support and upgrades contract has expired, you will need to purchase a full new license. We do now offer SQL Prompt on subscription as well as perpetual licensing. Please feel free to contact our sales team for more information. 

Thanks, 

Owen

len

SSMS 18.9.1  and SQL Prompt 10.6.11.19980  Same issue.......

AdamW1234

Same here: SSMS 18.9.1 and SQL Prompt 10... SSMS just opens, is unresponsive, then crashes.

btitular

Updated to SQL prompt to 10.6.15.21056 running SSMS v18.9.1 this morning  - getting random crashes all afternoon. Got an error message once - but I didn't capture it. Other times, it just restarts. Sometimes I get lucky and can recover my work. Will try to capture the error next time.