SQL Clone keeps prompting for credentials

OrionUK

I used to be able to go straight into SQL Clone but several updates ago this stopped and I now have to enter in my username\password. I have upgraded to the latest version, v5.2.4.632 but this is still happening.

Victoria W

Hi @OrionUK

It's not clear at which point in the process you're being asked to enter your user name and password. Please can you attach a screenshot?

Are you using the team feature in SQL Clone?

OrionUK

I have added a screenshot of the authentication prompt. If I enter my usual network credentials the dashboard will load normally however if I click cancel I get an error which I have also attached a screenshot of.

Victoria W

Thanks for that @OrionUK.

Please can we also have a copy of the logs from Settings → About?

And can you confirm which browser you're using? 

OrionUK

I am using Microsoft Edge Version 89.0.774.54 (Official build) (64-bit), but I get the same authentication prompt in Firefox and Chrome. I have attached the logs.

DavidKeaveny

I find Edge is unuseable because of this, but Firefox seems to sort itself out after displaying the dialog a few times.