sql prompt 10 menu is deactive

Amin_KianiRad

hello Dear

sql prompt 10 menu is deactive. What should I do ? (i downloaded this January 16, 2021 from red-gate.com)

Victoria W

Hi @Amin_KianiRad

Please can you attach a screenshot of what you're seeing?

It may be that the trial has expired. Are you getting a trial expiry error message?

Amin_KianiRad

hi dear @Victoria W
yes I have . but I want to use trial

Victoria W

Hi @Amin_KianiRad

I'll ask the sales team to provide you with a trial extension key. They should be in touch shortly.