Error while installing SQLBackup

imarchenko

Hello!

I am trying to install SQL Backup Lite on SQL 2000 (8.0.0.760). I opened SQL Backup Console, connected to the server and selected 'Install or Upgrade Server Components'. I used an account with admin privileges to connect to the server. Installation came back with an error on 'Start SQL backup Agent service' step:

GAMMADB: Server Component Installation - Failed
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Copy SQBServerSetup.exe to server - Successful

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This operation completed successfully.


Run setup on server - Successful

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This operation completed successfully.


Start SQL Backup Agent service - Failed

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Could not find stored procedure 'master..sqbutility'.


Check installed versions - Failed

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Could not find stored procedure 'master..sqbutility'.


Check SQLBackup extended stored procedures - Failed

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The "master..sqlbackup" stored procedure could not be found.


Delete setup file from server - Successful

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This operation completed successfully.


Updating SQL Server information - Successful

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This operation completed successfully.

Any help is greatly appreciated!

Thanks
Igor

Linda Hawksworth

Please can you locate the file called SQBServerSetup.exe in the ~Red Gate\SQL Backup directory, copy it to the server you want to manage and run it.

Please also check the permissions of the user running the SQL Backup Agent service as per the knowledgebase articles below:

http://www.red-gate.com/supportcenter/C ... 000173.htm

http://www.red-gate.com/supportcenter/C ... 000083.htm