Cant activate licens

toko

Hi we have at license for SQL prompt, 

we had v9 and after update to v 10 we can't activate it, 

getting this error : The following error was encountered: Failed to get permit. No response from server.

User licenses

0 of 3 available

Serial number

440-XXX-XXXXX-85D4

Support & Upgrades

Until March 13th, 2020

Products Included

• SQL Prompt Professional 10

Chris_P1

Just got the same issue today.  Any fix to this yet?

Victoria W

Hi @Chris_P1

Please can you open the tool and then visit http://localhost:22221/redgate/status.html

There will be a link 'Activate using fallback' in the recently connected products list. From there you are able to view an alternative licensing dialog which you'll use to activate. 

toko

Hmmm...can’t reach this page Try this Make sure you’ve got the right web address: http://127.0.0.1:22223

toko

ok worked in Chrome , not in Edge