Cant activate licens

Hi we have at license for SQL prompt, 

we had v9 and after update to v 10 we can't activate it, 

getting this error : The following error was encountered: Failed to get permit. No response from server.

User licenses

0 of 3 available

Serial number


Support & Upgrades

Until March 13th, 2020

Products Included

  • SQL Prompt Professional 10



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