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Active Directory Locked Out After Upgrade to 9.2.4.24230
JoeLeBaron
Posts: 13 Bronze 1
Just upgraded to the latest version and Active Directory Accounts were locked out.
I followed the reset instructions:
UPDATE settings.KeyValuePairs SET KeyValue = 0 WHERE KeyName = 'ActiveDirectory-Enabled';
Logged in with administrator account and set up AD again. Still locked out.
Reset again and removed all entries from settings.ActiveDirectoryPrincipal
Logged in with the Administrator account, set up active directory, verified that my domain account is in settings.ActiveDirectoryPrincipal and still cannot log in with AD.
I followed the reset instructions:
UPDATE settings.KeyValuePairs SET KeyValue = 0 WHERE KeyName = 'ActiveDirectory-Enabled';
Logged in with administrator account and set up AD again. Still locked out.
Reset again and removed all entries from settings.ActiveDirectoryPrincipal
Logged in with the Administrator account, set up active directory, verified that my domain account is in settings.ActiveDirectoryPrincipal and still cannot log in with AD.
Answers
So instead of:
me@domain.com
I just typed the group name (with no domain prefix or suffix) and it worked.