Activation issue

Tinju

On activating SQL prompt on SQL Management solution i am getting below error,

Could not retrieve license permits

The following error was encountered: Failed to get permit. No response from server.

Victoria W

Hi @Tinju and @HamishWatson

Sorry that you've run into this issue.

Please can you open the tool and then visit http://localhost:22221/redgate/status.html

There will be a link 'Activate using fallback' in the recently connected products list. From there you are able to view an alternative licensing dialog which you'll use to activate. 

HamishWatson

I am getting this on a server that is not connected to the internet that we are installing Redgate tools on - in the past there was the ability to license offline.
Whilst not SQL Prompt - it is SQL Compare and SQL Data Compare and is version 14.0 of both. When I click Activate it comes back with the same error listed above

HamishWatson

The error I get in 'C:\ProgramData\Red Gate\Shared Client\Log' is:

Failed to get permit. No response from server.  ---> System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote server returned an error: (407) Proxy Authentication Required.

Which is understandable - as this is a server that does not have internet access. How can I license the application(s) offline?

HamishWatson

Thank you - that worked a treat!!