Profiler.UI.exe crashes when profiling an WinForms application which runs normally without ANTS

When trying to profile a WinForms application which runs normally without ANTS attached an with or without having the VS 2017 Debugger attached.


The eventlog entry Looks as follows:

Name der fehlerhaften Anwendung: RedGate.Profiler.UI.exe, Version: 10.1.9.1470, Zeitstempel: 0x5d936d05
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 10.0.17763.348, Zeitstempel: 0xd620e319
Ausnahmecode: 0xc0020001
Fehleroffset: 0x0000000000039149
ID des fehlerhaften Prozesses: 0x4660
Startzeit der fehlerhaften Anwendung: 0x01d592f89d9420a6
Pfad der fehlerhaften Anwendung: C:\PROGRA~1\Red Gate\ANTS Performance Profiler 10\RedGate.Profiler.UI.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\KERNELBASE.dll
Berichtskennung: 37719396-95f7-4431-be41-6daf6466c706
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Tagged:

Answers

  • Jessica RJessica R Posts: 1,063 Rose Gold 3
    Hi @AlexBrunner,

    So sorry for this issue you're running into!

    The Event Log unfortunately doesn't give much detail on where things are going wrong. :/ To help us narrow down what's happening, can I please check if the problem still occurs if you profile in Sampling mode, rather than with line-level or method-level timings?

    Does it happen even if you disable Tools>Advanced Options>Profile with Async awareness?

    Jessica Ramos | Product Support Engineer | Redgate Software

    Have you visited our Help Center?


  • Hi Jessica

    Thanks for contacting me.

    Switching "Profile with Async awareness" off doesn't Change anything.


    It works in the following yellow marked modes:


    The application is running with .NET Framework 4.7.2 and is explicitly built as x86.
    The same application build as x64 is running normally.

    Best regards,
    Alex

  • Hi Jessica

    Any progress on this?

    Best regards,
    Alex
  • Apologies for the delay, @AlexBrunner! Do you recall if this was working before with a previous version of the profiler? Would it be possible for you to share your application with us to test with? 

    Jessica Ramos | Product Support Engineer | Redgate Software

    Have you visited our Help Center?


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