Training Video not Loading

I can't get the training videos to load. It gets to the page where I think the video should be but it's just white space. What am I doing wrong?

Best Answer

  • RoseannaWRoseannaW CambridgePosts: 284 Rose Gold 2
    Accepted Answer
    I've spoken with our web team and they've asked if it's possible you have YouTube blocked? All our videos are hosted on YouTube, so if it's blocked they won't play.

    If this isn't the case, they have asked for you to open the developer tools with F12, refresh the page, and send a screenshot of the Console tab and the Network tab to [email protected] 

    Sorry for this inconvenience. We'll get this fixed for you.

    Best wishes,

    Communities at Redgate


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