Analysis section shows "Loading" indefinitely

JoonaHookJoonaHook Posts: 16 Bronze 2
in Redgate Monitor
Hi,
We are using version 9.1.7.23574.
We can't get any data out of Analysis:



Tagged:
· Share on Twitter

Best Answer

  • JoonaHookJoonaHook Posts: 16 Bronze 2
    Answer ✓
    Hi,
    This turned out to be usability issue. If you are monitoring Azure databases you have to scroll quite a bit in the metric list to reach Azure specific metrics. All other metrics show just "loading.."

    Might be good to show something else like "Data not found due to SQL version" etc.





    · Share on Twitter

Answers

  • Tianjiao_LiTianjiao_Li Posts: 684 Rose Gold 5
    Can you share a screenshot of the developer tools console (f12) and network tabs after browsing to the page?

    If that doesn't give any error, we'll need to have a look of your logs file which we can request by email later.
    Kind regards

    Tianjiao Li | Redgate Software
    Have you visited our Help Center?
    · Share on Twitter
  • JoonaHookJoonaHook Posts: 16 Bronze 2
    Hi,
    Here's screenshot from network tab, all green there..

    · Share on Twitter
  • Tianjiao_LiTianjiao_Li Posts: 684 Rose Gold 5
    Can you confirm which  browser are you using? Does it work if you use the latest version of Chrome?

    Just try to understand the issue, if you change the time range or different metrics, does it show any data for any machine/sql insances/disks?

    Are the data purged? You can check it under Configuration->Data retention.
    Kind regards

    Tianjiao Li | Redgate Software
    Have you visited our Help Center?
    · Share on Twitter
Sign In or Register to comment.