ActivateSerial Issue

Tim_Cartwright

We had a server previously registered with activateSerial that WAS working, and we decided to test out the uninstall / reinstall process for a deployment to another server as a manager wanted us to test it out. These are the steps we did:

1. Deactivate Serial
2. Uninstall Red-gate sql compare
3. Reinstall latest v13 of sql compare
4. Use http://127.0.0.1:22223/dialog/views/settings.html to check the box enabled
5. Run the activate serial

This is where the problem occurred. The serial would not activate. We kept getting:

    E:\Program Files (x86)\Red Gate\SQL Compare 12>sqlcompare /activateSerial:************************

    SQL Compare Command Line V12.3.3.4490

    Copyright c 1999 - 2017 Redgate Software Ltd

    SQL Compare: expired, edition standard

    Activating license

    Please login to your Redgate account to start a trial or configure licensing. Visit http://127.0.0.1:22223/dialog/views/entry.html?connectionId=urn:uuid:50baa9f9-8322-4f0e-ae59-561f5d2c4bd2 in your browser to continue.

    Exiting since no valid license was found

We even then tried logging into the UI with a red-gate ID. That did not help either. Can anyone suggest how to fix this? We had a deployment for Thursday night that is now going to have to be delayed.

Tim_Cartwright

Oh, we tried first with 13, then with 12, but they both produced the same error. That error above is from the run we did with 12.