SQL Search 3.3 not installing into SSMS 18.2

BrianJones

I can't get SQL Search to install into SSMS 18.2. Returns with the error : MSI returned failure code 1603: Fatal error during installation. Microsoft SQL Server Management Studio (SSMS) 2012, 2014, 2016 or 2017 required.

I have tired running the MSI directly from the temp folder as administrator - same error.


Any ideas?

Cheers

Robyn

Hi Brian, 

Thanks for your post. 

Have you recently uninstalled an older version of SSMS? Usually, an uninstallation of SSMS 17 can be the culprit! 

Before removing the older version you will have needed to uninstall Redgate Products first. If you didnt, to fix the issue;

• Reinstall SSMS 17 
• Uninstall all Redgate Products (we recommend using the Revo Uninstaller to do this (https://www.revouninstaller.com/revo_uninstaller_free_download.html) You'll need to turn on “Show system components" from the RevoUninstaller options, it's off by default. ​

•  Then reinstall Redgate Products in SSMS 18
  
• And uninstall SSMS 17 last.

If that doesn't apply to you, just say and we'll raise you a support ticket!

BrianJones

Hi Robyn,

That's worked, thank you ! Although I didn't need Revo Uninstaller - the standard Add..Remove worked perfectly.

Cheers,
Brian