Unexpected error: Initialization routine took too long to run. Could not execute GetCurrentLicence.

Shaheer

While comparing SCO difference, below error occured.Kindly assist.  This below error occured frequently kindly resolve it ASAP, our license looks useless. 

Unexpected error: Initialization routine took too long to run. Could not execute GetCurrentLicence.

2019-07-29T14:13:21.6439569Z Initialization routine took too long to run. Could not execute GetCurrentLicence.

2019-07-29T14:13:21.6439872Z System.ServiceModel.CommunicationObjectFaultedException

2019-07-29T14:13:21.6440176Z at RedGate.Ipc.Rpc.DelegatingCallHandler.HandleCall(Object sender, MethodInfo methodInfo, Object[] args)

2019-07-29T14:13:21.6440574Z at RedGate.Client.ActivationPluginShim_RedGate.Client.ActivationPlugin.IActivationEndpoint_Proxye524686f46b14d26a2b1.GetCurrentLicence()

2019-07-29T14:13:21.6440878Z at ._.GetLicence()

2019-07-29T14:13:21.6441134Z at RedGate.Client.ActivationPluginShim.LicensingClient.GetLicence()

2019-07-29T14:13:21.6441493Z at RedGate.Oracle.SchemaCompare.CommandLine.LicenceManager..ctor(LicenseStateCallback licenceStateCheckedCallback)

2019-07-29T14:13:21.6441860Z at RedGate.Oracle.SchemaCompare.CommandLine.Program.DoLicensing(IUsageHelper usageHelper, String activateSerial, Boolean deactivate)

2019-07-29T14:13:21.6442187Z at RedGate.Oracle.SchemaCompare.CommandLine.Program.Main(String[] cmdLineargs)

2019-07-29T14:13:21.6442506Z Error occured while executing command (if any):

 

Shaheer

Waiting for your response, we're facing delay.

Shaheer

Our activity is stuck, kindly give solution of above issue.

Eddie D

Hi Shaheer,
Thank you for your forum post and sorry you have encountered a problem.

This appears to be a problem with the Redgate Client, used by all of our products for licensing purposes. 

Do you have any other Redgate products installed?  If the answer is yes, you experience the same or similar problems with the Redgate Client?

Can you please ensure that the 'Redgate Client' service is in a started condition on machine running SCO?

Are you using the SCO GUI for your comparison or the SCO command line?

Repeat the previous steps and when the error occurs, locate the the Redgate Client log files in this folder:
C:\ProgramData\Red Gate\Shared Client Log\
Locate the latest log file and review its contents.  Are there any entries that may explain the problem? If you are unsure, please send a copy of the log file to support@red-gate.com or us to review.

Also what version of SCO are you using?

Many Thanks
Eddie

Shaheer

Please find attachment of log, there is nothing in logs which indicate that issue, Schema Compare for Oracle version:5.2.1.1127: activated, serial number: 025-001-316158-13EE.

Kindly give solution ASAP

Eddie D

Hi Shaheer, thank you for your reply.

I agree, the Redgate Client log file does not contain any information to help identify the cause of the problem.

Does the machine running SCO have access to the Internet?

Are you using the SCO GUI for your comparison or the SCO command line?  I ask this question, as I need to obtain a SCO verbose log file from you.
If using the GUI, please increase the minimum logging level to verbose as per the instructions in this help document. 
If using the command line please add the /loglevel:Verbose switch to your syntax.
Repeat the previous steps and reply with a copy of the latest log file in this folder:
C:\Users\<user name>\AppData\Local\Red Gate\Logs\Schema compare for Oracle\.

I have send to you a private message with a link for you to upload the requested log file.

Many Thanks
Eddie