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Installed SQL Monitor on a new server but Monitor service fails to start

Graham_BGraham_B Posts: 7 New member
We are moving SQL Monitor on to a new server, leaving the repository on the existing server. During the install process the Base Monitor service fails to start, leaving the service perpetually in the Starting state. I'm installing as an administrator on the server and the account the service uses is also an administrator on the server. Before running the installer we had de-activated the licenses on the existing server and stopped the Base Monitor Service. Looking at the Event log on the new server, I see this error

2019-05-20 03:05:56,097 [1] FATAL RedGate.SqlMonitor.Engine.Alerting.Base.Service.MonitoringAndStorageService [(null)] - Unhandled exception on start.
System.Net.Sockets.SocketException (0x80004005): Only one usage of each socket address (protocol/network address/port) is normally permitted
   at System.Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.Sockets.Socket.Bind(EndPoint localEP)
   at RedGate.SqlMonitor.Common.Networking.Server.AsynchronousSocketListener..ctor(IThreadPool threadPool, Action`1 streamConsumer, Int32 port, Int32 backlog)
   at RedGate.SqlMonitor.Common.Networking.Server.RpcSynchronousTcpServer.StartTcpServer()
   at RedGate.SqlMonitor.Engine.Alerting.Base.Service.MonitoringAndStorageService.OnStart(String[] args)System.Net.Sockets.SocketException (0x80004005): Only one usage of each socket address (protocol/network address/port) is normally permitted
   at System.Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.Sockets.Socket.Bind(EndPoint localEP)
   at RedGate.SqlMonitor.Common.Networking.Server.AsynchronousSocketListener..ctor(IThreadPool threadPool, Action`1 streamConsumer, Int32 port, Int32 backlog)
   at RedGate.SqlMonitor.Common.Networking.Server.RpcSynchronousTcpServer.StartTcpServer()
   at RedGate.SqlMonitor.Engine.Alerting.Base.Service.MonitoringAndStorageService.OnStart(String[] args)

What would be causing this error?
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