Uninstaller Crashes

DrewCJC

I own SQL Prompt 9. The installer installed a bunch of trial apps from the toolbelt as well. However, the uninstaller crashes upon startup. I was able to manually uninstall some of the smaller apps via msie.exe uninstall strings, however apps like Data Compare require the Uninstaller to work to uninstall them.

The windows Event log contains a couple of entries when the uninstaller in C:\Program Files (x86)\Common Files\Red Gate\Uninstaller attempts to run:


Any ideas? I see the uninstaller is a .net 4.0 app. Could later versions of .Net be causing it issues? The cast error tells me it's searching somewhere, probably the registry, for info and not getting what it expects. 

I'd really rather get things uninstalled properly rather than brute force delete and run some cleanup tool afterwards.

Thanks!
Drew

squigley

Good Afternoon!

Can you try downloading the below uninstall tool to see if that works better for you?

https://files.red-gate.com/link/Ial0y55yoh467mSK3kse7s

Thanks!

DrewCJC

Sure. It asked me to install .net Framework 3.5. I did that, reran the app, selected the items I wanted to remove, and it appears to have worked.

Thank you!
Drew