smtp configuration settings

Jo1

Hi 

I am trying to configure mail settings in red gate monitor-Configuration-Notification settings
Below are details for example:

office 365 account: abc_support@xyz.com.

SMTP Host: smtp.office365.com

SMTP Port: 123
SSL Protocol: OFF
TLS Protocol: ON
SMTP Username: abc_support@xyz.com

SMTP Password: (xxxx) 

Now:
In the email server settings i am giving outgoing mail server (smtp) =smtp.office365.com
port no=123
marking -require a ssl or tls connection
marking  - mail server requires a user name and pwd

account user name =abc_support@xyz.com
pwd=xxx
send from email address=abc_support@xyz.com
sending email to my office email id: 123@biosme.com

when i am trying to send test mail to my office id: the mail is not going. 

Please guide me what i am doing wrong?
Or give me steps to to configure correct mail configurations.

Thank you.

Sergio R

Hi,

Please see here the instructions to configure email notifications:
https://documentation.red-gate.com/sm9/configuring-sql-monitor/setting-up-email-notification

Your configuration looks ok, are you using the latest version? If not please upgrade and test again.

If you still have issues, and you have a support and upgrades contract, it might be a good idea to log a support ticket at https://productsupport.red-gate.com/hc/en-us so that we can troubleshoot in more detail