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RedGate Client Service Stopped Working After Upgrading to SQL Test 3.1.1
Today I received a notification that there is an update available for SQL Test 3.1.1, which I naturally downloaded and tried to install. However on reaching 99% - setup failed as it was unable to start the redgate client service. Since that I have restarted my PC several times and deleted the "C:\Program Files (x86)\Common Files\Red Gate\Shared Client" folder and repaired the SQL test, which then failed due to "fatal error" but I am unable to start the redgate client service.
This is the error in log file :
This is the error in log file :
<div><i>23 Jan 2019 19:40:05.577 [1] INFO RedGate.Client.Service - Starting...</i></div><div><i>23 Jan 2019 19:40:06.037 [1] INFO RedGate.Client.PluginRunner.Runner - Autoupdate install directory set to: C:\Program Files (x86)\Common Files\Red Gate\Shared Client\</i></div><div><i>23 Jan 2019 19:40:06.091 [1] ERROR RedGate.Client.PluginRunner.Runner - No latest package found.</i></div><div><i>23 Jan 2019 19:40:06.093 [1] WARN RedGate.Client.PluginRunner.Runner - Failed to load plugins - reverting to last known good set</i></div><div><i>System.IO.FileLoadException: No latest package found.</i></div><div><i> at RedGate.SimpleAutoUpdater.AutoUpdateClient`1.LoadLatest(Object[] constructorArgs)</i></div><div><i> at RedGate.Client.PluginRunner.Runner.LoadLatestVersionsOfPlugins()</i></div><div><i>23 Jan 2019 19:40:06.099 [1] WARN RedGate.Client.PluginRunner.Runner - Cannot set last package as 'Bad' because no packages have been loaded.</i></div><div><i>23 Jan 2019 19:40:06.103 [1] ERROR RedGate.Client.PluginRunner.Runner - No known good package found.</i></div><div><i>23 Jan 2019 19:40:06.105 [1] ERROR RedGate.Client.Service.ShellService - Error rebuilding runner: </i></div><div><i>System.IO.FileLoadException: No known good package found.</i></div><div><i> at RedGate.SimpleAutoUpdater.AutoUpdateClient`1.LoadKnownGood(Object[] constructorArgs)</i></div><div><i> at RedGate.Client.PluginRunner.Runner.LoadLatestVersionsOfPlugins()</i></div><div><i> at RedGate.Client.PluginRunner.Runner.LoadLatestVersionsOfPlugins()</i></div><div><i> at ..()</i></div><div><i>23 Jan 2019 19:40:06.135 [1] ERROR RedGate.Client.Service - Failed to start: System.IO.FileLoadException: No known good package found.</i></div><div><i> at RedGate.SimpleAutoUpdater.AutoUpdateClient`1.LoadKnownGood(Object[] constructorArgs)</i></div><div><i> at RedGate.Client.PluginRunner.Runner.LoadLatestVersionsOfPlugins()</i></div><div><i> at RedGate.Client.PluginRunner.Runner.LoadLatestVersionsOfPlugins()</i></div><div><i> at ..()</i></div><div><i> at ..()</i></div><div><i> at RedGate.Client.Service.Program.<>c.()</i></div><div><i> at RedGate.Client.Service.Program..()</i></div><div><i> at RedGate.Client.Service.Program.(Func`1 , ILog )</i></div><div><i> at RedGate.Client.Service.Program.(Func`1 )</i></div><div><i>23 Jan 2019 19:40:19.616 [4] INFO RedGate.Client.Service - Starting...</i></div><div><i>23 Jan 2019 19:40:20.044 [4] INFO RedGate.Client.PluginRunner.Runner - Autoupdate install directory set to: C:\Program Files (x86)\Common Files\Red Gate\Shared Client\</i></div><div><i>23 Jan 2019 19:40:20.090 [4] ERROR RedGate.Client.PluginRunner.Runner - No latest package found.</i></div><div><i>23 Jan 2019 19:40:20.091 [4] WARN RedGate.Client.PluginRunner.Runner - Failed to load plugins - reverting to last known good set</i></div><div><i>System.IO.FileLoadException: No latest package found.</i></div><div><i> at RedGate.SimpleAutoUpdater.AutoUpdateClient`1.LoadLatest(Object[] constructorArgs)</i></div><div><i> at RedGate.Client.PluginRunner.Runner.LoadLatestVersionsOfPlugins()</i></div><div><i>23 Jan 2019 19:40:20.095 [4] WARN RedGate.Client.PluginRunner.Runner - Cannot set last package as 'Bad' because no packages have been loaded.</i></div><div><i>23 Jan 2019 19:40:20.098 [4] ERROR RedGate.Client.PluginRunner.Runner - No known good package found.</i></div><div><i>23 Jan 2019 19:40:20.100 [4] ERROR RedGate.Client.Service.ShellService - Error rebuilding runner: </i></div><div><i>System.IO.FileLoadException: No known good package found.</i></div><div><i> at RedGate.SimpleAutoUpdater.AutoUpdateClient`1.LoadKnownGood(Object[] constructorArgs)</i></div><div><i> at RedGate.Client.PluginRunner.Runner.LoadLatestVersionsOfPlugins()</i></div><div><i> at RedGate.Client.PluginRunner.Runner.LoadLatestVersionsOfPlugins()</i></div><div><i> at ..()</i></div><div><i>23 Jan 2019 19:40:20.121 [4] ERROR RedGate.Client.Service - Failed to start service: System.IO.FileLoadException: No known good package found.</i></div><div><i> at RedGate.SimpleAutoUpdater.AutoUpdateClient`1.LoadKnownGood(Object[] constructorArgs)</i></div><div><i> at RedGate.Client.PluginRunner.Runner.LoadLatestVersionsOfPlugins()</i></div><div><i> at RedGate.Client.PluginRunner.Runner.LoadLatestVersionsOfPlugins()</i></div><div><i> at ..()</i></div><div><i> at ..()</i></div><div><i> at RedGate.Client.Service.Program.<>c.()</i></div><div><i> at RedGate.Client.Service.Program..()</i></div><div><i> at ..(String[] )</i></div><div><i>23 Jan 2019 19:40:20.123 [1] INFO RedGate.Client.Service - Stopped</i></div>
Kindly let me know what might be the problem...
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Answers
Please can you delete any files in
C:\\Program Files (x86)\\Common Files\\Red Gate\\Shared Clientthat look like ".rgupdate_bad_xxxx", and then try running the msi file.If that fails there may be a problem connecting to 127.0.0.1 (localhost) so could you try opening a command prompt as an administrator and then running:
netsh http show iplisten
Is there an entry for 127.0.0.1 here?
If not could you run the following command which should setup the client to listen for it:
netsh http add iplisten 127.0.0.1
Victoria Wiseman | Redgate Software
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