Login Problem at Application Startup
EkremOnsoy
Posts: 1 New member
in SQL Compare
I've just downloaded and installed v13.6 SQL Compare and after registering my account I tried to log in so that SQL Compare can start, but it keeps saying "We couldn't log you in. Please ensure cookies are enabled in your browser and in Internet Options and try again. You may need to add https://*.red-gate.com to your trusted sites.".
OS is Win Server 2016.
Well, I've done a lot without luck. Besides, the log file in the Shared Client folder says:
OS is Win Server 2016.
Well, I've done a lot without luck. Besides, the log file in the Shared Client folder says:
11 Jan 2019 14:54:08.265 [4] INFO RedGate.Client.Service - Starting...
11 Jan 2019 14:54:08.802 [4] INFO RedGate.Client.PluginRunner.Runner - Autoupdate install directory set to: C:\Program Files (x86)\Common Files\Red Gate\Shared Client\
11 Jan 2019 14:54:08.856 [4] INFO RedGate.Client.PluginRunner.Runner - Found latest package at C:\Program Files (x86)\Common Files\Red Gate\Shared Client\RedGate.Client.PluginProvider.dll, file version 5.4.2.2051
11 Jan 2019 14:54:08.857 [4] INFO RedGate.Client.PluginRunner.Runner - Attempting to load RedGate.Client.Plugins.Common.IPluginProvider from package at C:\Program Files (x86)\Common Files\Red Gate\Shared Client\RedGate.Client.PluginProvider.dll
11 Jan 2019 14:54:08.913 [4] INFO RedGate.Client.PluginRunner.Runner - Successfully loaded RedGate.Client.Plugins.Common.IPluginProvider from package at C:\Program Files (x86)\Common Files\Red Gate\Shared Client\RedGate.Client.PluginProvider.dll
11 Jan 2019 14:54:09.244 [4] INFO RedGate.Client.PluginProvider.PluginProvider - Starting HTTP server at http://127.0.0.1:22223/
11 Jan 2019 14:54:09.754 [4] INFO RedGate.Client.PluginProvider.PluginProvider - Activation website hosted on port 22223
11 Jan 2019 14:54:09.796 [4] INFO RedGate.Client.PluginRunner.Runner - Marking package as known 'Good' at C:\Program Files (x86)\Common Files\Red Gate\Shared Client\RedGate.Client.PluginProvider.dll
11 Jan 2019 14:54:09.797 [4] INFO RedGate.Client.PluginRunner.Runner - Cleaning up packages earlier than version 5.4.2.2051
11 Jan 2019 14:54:09.815 [4] INFO RedGate.Client.PluginProvider.PluginProvider - IPC: Starting activation plugin IPC on 'RedgateClientIpc'
11 Jan 2019 14:54:12.952 [4] INFO RedGate.Client.PluginProvider.PluginProvider - ActivationEndpoint hosted at net.tcp://127.0.0.1:22222/activationplugin/
11 Jan 2019 14:54:13.434 [4] INFO RedGate.Client.PluginProvider.PluginProvider - IPC: Starting update plugin IPC on 'RedgateUpdateIpc'
11 Jan 2019 14:54:13.437 [4] INFO RedGate.Client.PluginProvider.PluginProvider - IPC: Starting notification plugin IPC on 'RedgateNotificationIpc'
11 Jan 2019 14:54:13.446 [4] INFO RedGate.Client.Service.ShellService - Starting HTTP server at http://127.0.0.1:22221/
11 Jan 2019 14:54:13.530 [4] INFO RedGate.Client.Service.ShellService - Redgate Client status page available at: http://127.0.0.1:22221/redgate/status
11 Jan 2019 14:54:13.530 [4] INFO RedGate.Client.Service - Started
11 Jan 2019 14:54:30.892 [TaskRunner worker] INFO RedGate.Client.PluginProvider.PluginProvider - Got response null
11 Jan 2019 14:55:17.842 [TaskRunner worker] INFO RedGate.Client.PluginProvider.PluginProvider - Got response null
11 Jan 2019 14:56:09.975 [TaskRunner worker] INFO RedGate.Client.PluginProvider.PluginProvider - Got response null
11 Jan 2019 14:57:24.120 [TaskRunner worker] INFO RedGate.Client.PluginProvider.PluginProvider - Got response null
11 Jan 2019 15:04:09.816 [50] INFO RedGate.Client.PluginRunner.Runner - Autoupdate install directory set to: C:\Program Files (x86)\Common Files\Red Gate\Shared Client\
11 Jan 2019 15:04:09.817 [50] INFO RedGate.Client.PluginRunner.Runner - Beginning check for updates
11 Jan 2019 15:04:09.868 [51] INFO RedGate.Client.PluginRunner.Runner - Checking the latest available version of Redgate Client
11 Jan 2019 15:04:11.113 [51] WARN RedGate.Client.PluginRunner.Runner - No updates for Redgate Client found.
11 Jan 2019 15:04:47.995 [57] INFO RedGate.Client.PluginRunner.Runner - Autoupdate install directory set to: C:\Program Files (x86)\Common Files\Red Gate\Shared Client\
11 Jan 2019 15:04:47.995 [57] INFO RedGate.Client.PluginRunner.Runner - Beginning check for updates
11 Jan 2019 15:04:47.996 [56] INFO RedGate.Client.PluginRunner.Runner - Checking the latest available version of Redgate Client
11 Jan 2019 15:04:48.405 [56] WARN RedGate.Client.PluginRunner.Runner - No updates for Redgate Client found.
11 Jan 2019 15:06:13.294 [58] ERROR RedGate.Client.PluginProvider.PluginProvider - Error in API controller:
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.ArgumentException: No licensing session for this connection ID.
Parameter name: connectionId
at RedGate.Client.ActivationPlugin.ApiControllers.TokenController.Get(String connectionId)
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at RedGate.Client.OwinMiddleware.JsonApiRequestHandler.<>c__DisplayClass8_0.<InvokeWithUrlQuery>b__0()
at System.Threading.Tasks.Task.Execute()
11 Jan 2019 15:06:13.332 [19] ERROR RedGate.Client.PluginProvider.PluginProvider - Error in API controller:
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.ArgumentNullException: Value cannot be null.
Parameter name: key
at System.Collections.Concurrent.ConcurrentDictionary`2.TryGetValue(TKey key, TValue& value)
at RedGate.Client.ActivationPlugin.Managers.SessionManager.GetSession(String sessionId)
at RedGate.Client.ActivationPlugin.ApiControllers.ActivationController.GetProductInformation(BasicRequest info)
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at RedGate.Client.OwinMiddleware.JsonApiRequestHandler.<>c__DisplayClass9_0.<InvokeWithBody>b__0()
at System.Threading.Tasks.Task.Execute()
11 Jan 2019 15:21:30.170 [TaskRunner worker] INFO RedGate.Client.PluginProvider.PluginProvider - Got response null
Tagged:
Answers
Can you please:
1- Navigate to http://localhost:22221/redgate/status.html
2- Under 'Recently connected products' you should be able to see SQL Compare
3- Click on this link and attempt the login
4- Reopen SQL Compare
Tianjiao Li | Redgate Software
Have you visited our Help Center?
Any workaround for Windows Servers?