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In the Alert most of the information Unkown

I am using  SQL Monitor 8.0.15.15813 , Recently  I am noticing alot of blocking alerts have Unkown information and this is preventing us from troubleshooting problems  

Database Name:Unknown
Blocking Session ID:9935
Number of blocked descendants:Unknown
Total blocking duration for all descendants:00:28:14
Blocking SQL fragment:
Blocking process:Microsoft JDBC Driver for SQL Server
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