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Deactivate licence
FabioMilheiro
Posts: 1 New member
I'm trying to deactivate a licence so I can use it in a new computer by following this document: https://documentation.red-gate.com/xx/licensing/deactivating
The problem I'm getting is that I can't find the link to deactivate my licence next to the product in the "My products" page (https://www.red-gate.com/Dynamic/account/Serials).
Can anyone help please?
The problem I'm getting is that I can't find the link to deactivate my licence next to the product in the "My products" page (https://www.red-gate.com/Dynamic/account/Serials).
Can anyone help please?
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PlantBasedSQL
Posts: 187 Gold 4
Hi @FabioMilheiro thank you for your post!
You should be able to deactivate your serial on the old computer before you move them onto the new machine by going into the tools and going Help > Deactivate Serial Key
If the old machine is no longer available then just fire a quick email to support@red-gate.com who will be able to manually do this from our side, giving you the activation you need for the new machine!
Let me know if you have any other questions - thank you very much!
