Deactivate licence

I'm trying to deactivate a licence so I can use it in a new computer by following this document:

The problem I'm getting is that I can't find the link to deactivate my licence next to the product in the "My products" page (

Can anyone help please?

Best Answer

  • PlantBasedSQLPlantBasedSQL Posts: 187 Gold 4
    Accepted Answer
    Hi @FabioMilheiro thank you for your post!
    You should be able to deactivate your serial on the old computer before you move them onto the new machine by going into the tools and going Help > Deactivate Serial Key
    If the old machine is no longer available then just fire a quick email to [email protected] who will be able to manually do this from our side, giving you the activation you need for the new machine!
    Let me know if you have any other questions - thank you very much!
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