Cannot activate a deactivated serial number

MadlenY

I am in the process of moving to a new machine. I am using a serial number provided by company and I had it activated on my old machine since a few years ago. When I tried to activate the same serial number on my new box it did not go through. Then I deactivated it on my old machine but that did not help either. Now my issue is I cannot even activate it again on my old machine where it was working just fine.

RichardL

Hi @MadlenY

Thanks for your post.

Please send in a support ticket to us at [email protected] so that we can add an activation to your key to replace the one that was lost.

Kind regards