404 error when trying to retrieve error reports
gheradel
Posts: 2 Bronze 1
we're getting a 404 error when attempting to view our error reports. Error dialog says:
Error downloading reports
The request failed with HTTP status 404: Not Found. (occurred once)
Is this a serious error that should be reported to Red Gate?
Yes No
Clicking yes and trying to send the error report results in a similar message. The dialog for sending the report successfully prepares the error report but then fails with "Connecting to server. (ERR 2001: The request failed with HTTP status 404: Not found.)"
This was working for us fine up until yesterday when we upgraded from an older version. All other internet activity on this machine works fine.
Error downloading reports
The request failed with HTTP status 404: Not Found. (occurred once)
Is this a serious error that should be reported to Red Gate?
Yes No
Clicking yes and trying to send the error report results in a similar message. The dialog for sending the report successfully prepares the error report but then fails with "Connecting to server. (ERR 2001: The request failed with HTTP status 404: Not found.)"
This was working for us fine up until yesterday when we upgraded from an older version. All other internet activity on this machine works fine.
Tagged:
Answers
Hi @gheradel
Thanks for your post.
This looks like a question that one of Support engineers will need to investigate for you.
If you've a got support contract, please send us a ticket. Provide as much information as you can - screenshots of any errors, log files etc – so we can help you as fast as possible.
Redgate Software