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Clicking the plan button on Database Call gives error "SQL Execution plan viewer failed to start"

Clicking the plan button on Database Call gives error "Error: SQL Execution plan viewer failed to start"?

ANTS performance profiler Version 9.8.0.272 professional

Thanks
Richard
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    Hi @richcbaker

    This looks like a question that one of Support engineers will need to investigate for you.

    If you've a got support contract, please send us a ticket. Provide as much information as you can - screenshots of any errors, log files etc – so we can help you as fast as possible.
    If you're not covered by a Support contract at the moment, email our Sales team at sales@red-gate.com, and they'll be able to help.
    Customer Support
    Redgate Software
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